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1. How long does shipping take? Shipping normally takes 5-7 business days from the time of your order. 2. What is the status of my order and how do I find out? When we ship out your items,we will post the tracking number on our store ,you can find it at " Order Inquiry" . Pls remember your order number and tracking numbers, they are very important. We are always ship via EMS, the EMS tracking links is: http://www.ems.com.cn/english-main.jsp
For USA customers, you can contact with USPS, the tracking links is : http://www.usps.com/shipping/trackandconfirm.htm?from=home_header&page=trackandconfirm For other countrys Customers, you can contact the local post office, the tracking links are :http://www.ems.com.cn/jsp/track/ttq/e-cha-xun-lian-jie.html If there is No shipping information on the tracking links after 4 days when order shiped, pls contact us in time, our service e-mail is: goputbagsale@gmail.com 3. My item is out of stock. What do I do? Feel free to visit our store for any replacement items you might like. You can either reply to any e-mail we have sent you with the names of the new items or ask help with our Live person.
4. Is my privacy protected? We do not share your personal information with any 3rd party companies. We will delete your information upon request.
5. Do you have wholesale prices? Yes, we offer wholesale prices.
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